Busy print and promotional products shop counts on
Folderprinters for printed custom presentation folders.
BY FOLDERPRINTERS WRITERS
May 19, 2022
Within the commercial printing industry, turning thick sheets of paper into a folding cover with pockets is a specialized field that requires several steps after printing ink on paper. To accomplish this, machinery designed specifically for that purpose are employed. Needless to say, it makes the entire enterprise capital intensive. It is therefore little wonder that very few printing companies have such capabilities, and that majority choose to outsource the fulfillment of orders that they get for presentation folders.
As a leading national manufacturer of custom presentation folders, folderprinters.com gets numerous orders from other professional printers — trade printing orders.
In an effort to serve them better, and win over even more of the trade, we approached several companies that have entrusted us with fulfilling their folder job requirements, to learn more about their business. We’ve decided to share our discoveries regarding this matter in a new section in our blog that we’ll call “Professional Grade.”
In this first installment of 'Professional Grade', we feature Minuteman Press of Palm Desert.
We can turn our product around very quickly. Using your company as an outside service provider has helped tremendously on certain projects. Also, we do what we can to make our customers happy.
— Melissa Clark
As part of the nation’s number one printing franchise, Minuteman Press of Palm Desert gets their good share of orders for presentation pocket folders. We interviewed Business Manager, Melissa Clark to gain valuable insight.
FOLDERPRINTER WRITERS: How long have you been in the printing industry and how long have you been a Minuteman franchisee?MELISSA CLARK: We have been a Minuteman Press franchisee since April of 2002, which makes us part of the printing industry 20 years. Additionally, we employ staff that have been in the business since they were toddlers. Sherri Winslow the owner came from an Accounting background and also worked for the State of Washington Gambling Commission for 20 years.
FPW: How many employees does your company have?MC: We have a total of six team members.
FPW: What services or products do you offer?MC: We offer all printed products, signage, posters, blueprints, mailings and promotional products
FPW: What do you believe to be your competitive advantage over your competition?MC: We can turn our product around very quickly. Using your company as an outside service provider has helped tremendously on certain projects. Also, we do what we can to make our customers happy.
FPW: Which items do you print in-house, and which do you outsource?MC: We print most items in house. We have two digital printers, an offset press, a sublimination department and all types of bindery equipment. Some signage and more complex print such as — presentation folders — jobs are outsourced.
FPW: Who are your customers? Is there a particual industry or niche on which you are focused?MC: We do business with all types of customers. No niche really.
FPW: Do you design the folders?MC: We do provide in house design on folders, as well as for other items.
FPW: How has Folderprinters been helpful? Were there any problems or challenges that Folderprinters helped you solve?MC: You have great customer service. You keep your promises. You communicate with your customers on jobs throughout the process. Your turnaround time cannot be beat.
FPW: Were you previously working with a different folder vendor before working with Folderprinters?MC: Yes, we had been working with another vendor until we found you, and your promise of a quick turnaround. We haven't looked back since.
FPW: What was your experience using the website?MC: Your website is easy to use. It features lots of product options from which we always quickly find what we need.
FPW: How did you find the Folderprinters order process?MC: Proofing is always easy. The online payment system is great. Your deliveries are very nicely packaged, and we love how you shrink wrap them, which makes it so easy to check count. You are our go-to place for folders. We are very pleased.